Process & technology strategy

Figure out what should change before deciding what to buy.

Technology strategy should begin with how the business works. L Tech maps the real process, systems, data, decisions, and exceptions, then determines what should be kept, eliminated, configured, connected, automated, built, or measured. One of the most valuable recommendations may be not to buy anything.

Tell Danny what’s not workingThe L Tech process
01Process mapping

Follow the lived workflow, including the exceptions.

Documented procedures rarely contain every handoff, workaround, judgment, or dependency. L Tech talks with the people doing the work and traces information from entry through decision and outcome.

  • People and ownership
  • Inputs, outputs, and handoffs
  • Business rules and exceptions
  • Systems and spreadsheets
  • Data and reporting needs
02Architecture decisions

Separate business need from product category.

The output may be a process change, software configuration, integration, automation, application consolidation, custom software, data architecture, or a staged combination.

The category comes after the diagnosis.

03Roadmap

Sequence change around value and risk.

A useful roadmap identifies dependencies, preserves what works, isolates the highest-value path, and creates feedback before committing to unnecessary scope.

  • Build vs. buy
  • Application rationalization
  • Automation opportunities
  • Data architecture
  • Practical AI assessment
  • Incremental delivery plan
Useful answers

Questions that come up early.

Do we need to know what software we need?+

No. Determining whether the answer is process, configuration, integration, automation, software, or data work is part of the engagement.

Can the recommendation be to keep our current tools?+

Yes. Useful technology should remain when it supports the process well.

Do you evaluate AI opportunities?+

Yes, as one option among rules, automation, integration, software, and human decisions.

Continue with context

The L Tech process

Discover, design, decide, build, measure, and improve.

Reduce software sprawl

Determine which applications earn their place.

Fractional technology leadership

Keep strategic context after the first project.

Start with the problem

This part of the business shouldn’t be this hard.

You do not need to know whether the answer is integration, automation, data, or custom software. Describe how the work happens now and where it gets in the way.

Tell Danny what’s not workingSee how L Tech works